AIR CONDITIONER REPAIRS AND SERVICE — MELBOURNE
Split System Air Conditioner Not Heating?
We’ll Find the Problem and Fix It!
Whether your split system air conditioner won't turn on, is not blowing warm air in heating mode, making strange noises, or showing a fault code — our licensed technicians diagnose the exact cause and provide honest repair options. Serving Melbourne's inner and north-western suburbs since 1998.
Book online 24/7HERE'S A LIST COMMON ISSUES WE ARE ASKED TO FIX EVERYDAY
What’s Included in our
Standard Air Conditioner Service
FAQ
Air Conditioner repairs — your "Not Heating" questions answered
This is the most common complaint we receive in winter. The most likely causes are low refrigerant from a slow leak, a dirty outdoor coil that can’t absorb heat properly, or a blocked return air filter severely restricting airflow. Less commonly it’s a failing compressor or a faulty expansion valve. Because several different faults produce identical symptoms, an on-site diagnostic is always needed to identify the exact cause before any parts are replaced or refrigerant is added.
Outdoor water leaks are almost always caused by a blocked condensate drain, which overflows in defrost mode. When the drain can’t remove water fast enough, it overflows into the area around the outdoor unit. They can also occur when a dirty outdoor unit causes the outdoor coil to ice up — when the ice melts, it overwhelms the drain. Address this promptly as water damage can be expensive to repair.
Error codes mean the system has detected a fault and has shut down a safety function. Different brands use different codes — Daikin, Mitsubishi, Fujitsu and others all have their own diagnostic systems. The codes help our technicians narrow down the affected component, but on-site testing is always needed to confirm the fault. Simply resetting the error without finding the underlying cause will result in the fault returning, often at a worse time.
Systems under 10 years old are generally worth repairing unless the compressor has failed — a compressor replacement on an older system often isn’t economical. For systems over 12–15 years with recurring faults or failed compressors, replacement may be more cost-effective in the long run. We take a repair-first approach and will always give you an honest assessment — we won’t push you toward replacement if repair is the better option for your situation and budget.
A musty smell is caused by mould or bacteria growing on the indoor coil and in the drain tray — this is extremely common, particularly in systems that aren’t serviced regularly or are operated in humid conditions. Our premium service includes a high-pressure wash of the indoor coil and fan blades plus a microbial treatment that kills mould and bacteria and prevents regrowth. It also includes a deodourisation treatment to remove the smell.
For residential split systems and ducted systems, we recommend servicing every one to two years. For commercial systems in continuous or heavy use, every three to six months. Regular servicing maintains efficiency, catches developing faults before they become breakdowns, and keeps the system clean — a well-serviced system uses significantly less electricity than a neglected one.
Our diagnostic assessment includes up to 30 minutes on-site to accurately identify the fault. A full service for a functioning heater is charged at a fixed, capped price. Repair costs vary depending on the fault, with labour charged per 30 minutes and parts quoted separately. We always provide a clear, itemised quote before any repair work begins. View our full pricing page for complete details.
Yes — we repair and service all types of refrigerated air conditioning systems including wall-mounted split systems, multi-head systems, ducted reverse cycle systems, cassette units, and commercial VRV/VRF systems. We service all major brands including Daikin, Mitsubishi Electric, Mitsubishi Heavy Industries, Fujitsu, Panasonic, LG, Samsung, ActronAir and more.
All bookings are made through our online booking portal, available 24 hours a day, 7 days a week. You can view live appointment availability, confirm your service area and book instantly without waiting for a callback. You can also call us directly on 1300 30 90 30 during business hours.
CAPPED PRICE AIR CONDITIONER SERVICE
Our Standard Service option addresses the most common causes of reduced performance and covers all key system components. Our premium service adds a high-pressure deep clean for systems with mould, odour or heavily soiled coils.
- Filter clean
Remove, clean or replace return air filters - Indoor coil check
Inspect and clean indoor refrigeration coil - Outdoor coil clean
Check and clean outdoor coil and remove debris - Refrigerant pressure check
Verify refrigerant gas pressures are correct - Gas pressure check
Verify and adjust inlet and manifold pressures - Electrical connections
Check and tighten all electrical connections - Condensate drain
Check and clear condensate drainage system - Thermostat & controls
Test thermostat accuracy and control circuit - Fan & airflow
Check fan motor, blade and air distribution - Outdoor unit check
Inspect for stability, damage and obstruction - Performance test
Operate and verify cooling and heating output